Support
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Activity overview
Latest activity by Support-
Support created an article,
Use a Discovery Kit 8
This guide will tell you all you need to know to create a recording using a 'Discovery Kit 8, we recommend that new users follow this guide for their first recording. Jump to: Step-by-Step Instruc...
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Support created an article,
Record a Paired/Dual Reflection with Android
Contents What is a Paired/Dual Recording? Pairing Pairing Requirements How to Pair When Pairing Once Paired Changing User Account When Paired How to check if the devices are paired Change device...
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Support created an article,
Upload External Reflection - Manual Upload via Desktop
INFO: Summary For data security and ease of recording and uploading, we always recommend using our system to capture recordings: Record app - iOS Record app - Android Screen Capture Rooms This ...
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Support created an article,
Data Sharing Agreement/Data Processing Agreement (Customer to Customer)
Whilst the use of anonymisation feature within the IRIS Connect platform might be a way around needing policies and agreements as the data can be depersonalised, as there can be personal data share...
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Support created an article,
BYOD / Bring Your Own Device Guidance
The use of personal devices in the classroom is a policy decision to be made by your organization. You must check with your organisation’s personal device and data security policies as some organis...
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Support created an article,
Renewing / End of Licence
Renewing your licence To find out about your renewal date, to request a quote or to find out about new features and our latest recording equipment contact your consultant or submit the contact us f...
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Support created an article,
Android Devices on the Mobile Device Management (MDM) System
Android devices that are purchased via IRIS Connect as a Starter or Discovery Kit are added to our MDM system by default. This guide covers What is an MDM System? Features we use Your responsibili...
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Support created an article,
Environmental Sustainability Statement 2022
Summary One of the benefits of our system is that using video technology reduces the need for travel, which is a large contributor to the impact on the environment. Further, IRIS Connect enables us...
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Support created an article,
Equality and Diversity Policy
IRIS Connect is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the work...
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Support created an article,
Child Protection Policy
We believe that child protection requires everyone to take responsibility and that every child matters. We recognise that the care, protection and welfare of children is paramount and that all chil...