Simeon Drage
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Recent activity by Simeon Drage-
Using a Form
IRIS Connect offers two types of feedback tools, Forms and AI insights. Forms require manual, human response. AI insights responses are generated by Artificial Intelligence. More information on usi...
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Record app - Troubleshoot Menu (Android Only)
After you've finished recording, click the cloud icon to view the status of your file. If you see the uploading bar as shown below, you're in good shape. If your file shows Queued or Error, you wi...
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Check Browser Console for Errors
What is the error console?The error console is a tool built into your web browser that lets you see what's going on behind the scenes of a website. It's used by developers to check for errors in th...
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Battery Life on Recording Devices and Microphones
Due to the limitations of lithium ion battery technology, battery capacity deterioration is expected. Please see the following guidance for the devices we provide with lithium batteries: Recordin...
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Pathway Components - Restricted Feature
Contents of this article: Top Navigation Panel (Pathway Parameters) Steps Details Visibility Settings Assignment Data Side Navigation Panel (Pathway Assets) Reflections Attachments Assignments...
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Locked Device - How to resolve
What to Do If You’re Locked Out of Your IRIS Connect Device If you're locked out of your IRIS Connect provided device, there are procedures in place to help you regain access. The steps differ depe...
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How to Create a Pathway - Restricted Feature
INFO: This is a restricted feature This feature is not enabled by default Contents of this article: Build your Pathway Template Pathway Types Create a Pathway Choose your Step Edit your Page Pa...
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AI - Transcribe a Reflection
INFO: This feature is currently only available to AI-using Organisations. The cost associated with each transcription is 2 AI credits. If you are cannot see the transcribe feature or are unsure ...
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Record Kit Overview
Launched in 2025 the Record Kit replaces both the Discovery Kit and the Starter KitThere are 3 main versions (shown below) and a total of 9 different configurations of the Record Kit: Basic Standa...
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AI Ethics Policy and Responsible AI Framework
Contents of this article: Introduction Guiding Principles Responsible AI Practices Data Management User Rights and Involvement Governance and Oversight Continuous Improvement Reporting and Accounta...