Contact us
Not a customer?
Login
Contact us
Not a customer?
Login
Contact us
Not a customer?
Login
Support Hub
FAQs & Troubleshooting
FAQs & Troubleshooting
Find solutions to common problems and answers to frequently asked questions
Find solutions to common problems and answers to frequently asked questions
General
Minimum Technical Requirements to use IRIS Connect
Remote Support
Account and Logging in
Account FAQ
Hardware
Bluetooth microphone paired but not working
Device backgrounds
Discovery Kit and Starter Kit General FAQ
Recording & Uploading
Password Timeout Security Prompt
Discovery Kit 6 & 7 Pairing Guide
Discovery Kit 6 & 7 Pairing Guide (Apple devices iOS 12 and below)
Go Live Troubleshooting
Record App not Uploading
Review, Comment & Share
Playback Troubleshooting
