IMPORTANT: iConnect recordings in GP settings are to be made for the sole purpose of training and assessment of the medical professional
When recording live consultations with a patient, there are a few strict criteria that must be followed to ensure that your recordings are lawful and can be recorded for their intended purpose. Here are the three steps you need to follow when recording a live consultation with a patient, according to GMC guidelines:
Step 1: Before starting the recording, disclose verbally that you would like to record the consultation for training purposes and that the patient’s consent is required. Ensure the patient understands that they may withhold consent, or withdraw consent during or immediately after the recording, and this will not affect the quality of care they receive or their relationship with those providing care.
Step 2: Tell the patient that recordings will be stored on iConnect servers, in line with data protection regulations and protocols for the sole purpose of education and training. Offer the patient the iConnect Guidelines leaflet which contains the contact details of the practice, should they have any questions or concerns that may arise after the recording.
Step 3: Once the recording has started, state that you have explained the purposes of the recording and ask the patient to confirm verbally that they give permission for the recording to take place. Ensure that their verbal consent is included in the recording itself.