Contents
4. User Rights and Involvement
7. Reporting and Accountability
Introduction
At IRIS Connect, we are committed to leveraging AI technologies responsibly to enhance our services while maintaining the highest ethical standards. This document outlines our AI Ethics Policy and Responsible AI Framework, ensuring our AI features —including those powered by ChatGPT and Microsoft Azure—are developed and utilized in ways that are transparent, fair, and aligned with our organizational values.
1. Guiding Principles
1.1 Transparency: We strive for clarity in how our AI systems function, making information about their design, purpose, and use available to stakeholders.
1.2 Fairness and Inclusivity: Our AI models are developed and evaluated to minimize biases, promote equity, and ensure they serve diverse populations effectively.
1.3 Privacy and Data Protection: All AI-powered features comply with relevant data protection laws (e.g., GDPR). We respect your privacy—your data is not used to train our AI model.
1.4 Accountability: We maintain responsibility for the outcomes of our AI systems and have clear processes for monitoring, evaluation, and addressing issues as they arise.
1.5 Safety and Security: Our AI solutions are rigorously tested to prevent misuse or harm. We maintain robust security protocols to safeguard systems and data.
1.6 Human-Centric Approach: AI at IRIS Connect is designed to assist and empower users, ensuring that human oversight remains integral to all critical decision-making processes.
2. Responsible AI Practices
2.1 Ethical Development and Deployment: We adhere to ethical standards throughout the AI lifecycle, from research and development to deployment and ongoing monitoring.
2.2 Collaboration with Trusted Providers: IRIS Connect uses ChatGPT and Microsoft Azure to power AI features. These platforms are selected for their commitment to ethical AI practices, robust security, and compliance with global standards.
2.3 Regular Audits and Updates: We conduct periodic reviews of our AI systems to assess performance, fairness, and compliance. Systems are updated as necessary to reflect advancements and address any identified issues.
2.4. Sharing updates, limitations and advice: Please see our article here where we post changes to the AI feature and models we are using
3. Data Management
3.1 Data Collection: We collect only the data necessary for the intended purpose and ensure transparency about data usage.
3.2 Data Usage and Sharing: Data is used exclusively for providing our AI features. We do not share personal data with third parties without explicit consent.
Further information on AI data can be found here.
4. User Rights and Involvement
4.1 User Consent: AI-powered features are opt-in, and users retain control over their interactions with these tools. If you dont want to use AI to analyse your video, you can use standard Insights or share with a colleague.
4.2 Explainability: Users have access to information about how AI recommendations or decisions are made, ensuring they understand the rationale behind AI outputs.
4.3 Feedback Mechanisms: We provide users with accessible channels to offer feedback, report issues, or request support regarding AI systems.
5. Governance and Oversight
5.1 AI Safety Officer: IRIS Connect has established an internal AI Safety Officer responsible for:
- Overseeing compliance with this policy.
- Evaluating ethical implications of new AI applications.
- Advising on risk mitigation strategies.
5.2 Training and Awareness: Employees involved in AI-related product development receive regular training on ethical AI practices, data privacy, and security.
6. Continuous Improvement
6.1 Research and Innovation: We stay informed about advancements in AI ethics and technology to enhance our systems responsibly.
6.2 Stakeholder Engagement: IRIS Connect values feedback from users, partners, and experts to refine our AI Ethics Policy and practices.
7. Reporting and Accountability
7.1 Incident Reporting: Users or employees can report any concerns regarding AI systems through designated channels. Reports are addressed promptly and transparently.
7.2 Policy Review: This policy is reviewed annually to ensure alignment with evolving standards and technologies.
Contact Information
For questions or concerns regarding our AI Ethics Policy, please contact: support@irisconnect.co.uk or the AI Safety Officer shawn@irisconnect.com
Conclusion
IRIS Connect is dedicated to fostering trust and accountability in the use of AI. This policy serves as a foundation for responsible AI development, ensuring our technologies contribute positively to our users and society.
Further information on AI, including a security review can be found here.