Simeon Drage
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Articles
Recent activity by Simeon Drage-
How to Access the Live Chat
We generally find the live chat as the most efficient way to resolve support related issues (after using this Support Hub of course!) You can access the live chat via:1) From this Support Hub2) Fro...
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AI Insights - FAQ
Contents General What is AI Insight? Can you explain more about AI Insights? Why did you decide to build AI Insights? How does AI Insight work? What kind of feedback does AI Insight provide? What ...
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AI Insights - Buying and Managing Credits
INFO: This guide is for Organisation Administrators Click here for more information. Contents of this article: How to Buy Credits AI Insight Costs Credit Balance Purchase and Usage History Ho...
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Using AI Insights
Contents of this article: Tutorial Video What is AI Insights? AI Process Restricting AI Access AI Costs, Credits and Billing How can I use AI Insights? 1) Embedded Insights & Adaptive Pathways ...
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Edit Reflection Title
Edit via Reflection Thumbnail Edit via Reflection Preview This article will show you how to edit your reflections title. Your library of reflections is accessed via your personal account on the ...
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Device will not power on or is frozen
If your device will not power on or off, follow one of the links below for manufacturers' troubleshooting guides: Apple devices Samsung devices If your device was made by a different manufacturer, ...
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Organisation Administrator Roles and Responsibilities
Contents of this article: Introduction Getting Started Checklist User Account ManagementGranting Power Data Management/Deletion Enabling Restricted Features Compliance Data Processing Agreeme...
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Replicate a Video
Why Replicate a Video? You may want to replicate a reflection for many reasons, including:1. Wanting to have different conversations and discussions on the same video, possibly with different user...
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Finding the ID you need
Contents of this article: What ID? Finding your Reflection ID Reflection Library Page Reflection Review Page Record app Platform app Finding your AI Insight ID Finding your AI Insight Job ID W...
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Clip a Video (using the Edit tool)
This guide explains how to select and save a clip from a Reflection. This uses the 'Edit' feature available when reviewing a Reflection. Contents of this article: Tutorial Video What can I use th...