Simeon Drage
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Recent activity by Simeon Drage-
Record app - Troubleshoot Menu
After you've finished recording, click the cloud icon to view the status of your file. If you see the uploading bar as shown below, you're in good shape. If your file shows Queued or Error, you wi...
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Check Browser Console for Errors
What is the error console?The error console is a tool built into your web browser that lets you see what's going on behind the scenes of a website. It's used by developers to check for errors in th...
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Battery Life on Recording Devices and Microphones
Due to the limitations of lithium ion battery technology, battery capacity deterioration is expected. Please see the following guidance for the devices we provide with lithium batteries: Recordin...
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Pathway Components - Restricted Feature
Contents of this article: Top Navigation Panel (Pathway Parameters) Steps Details Visibility Settings Assignment Data Side Navigation Panel (Pathway Assets) Reflections Attachments Assignments...
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Locked Device - How to resolve
What to Do If You’re Locked Out of Your IRIS Connect Device If you're locked out of your IRIS Connect provided device, there are procedures in place to help you regain access. The steps differ depe...
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AI - Transcribe a Reflection
INFO: This feature is currently only available to AI-using Organisations. The cost associated with each transcription is 2 AI credits. If you are cannot see the transcribe feature or are unsure ...
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Record Kit Overview
Launched in 2025 the Record Kit replaces both the Discovery Kit and the Starter KitThere are 3 main versions (shown below) and a total of 9 different configurations of the Record Kit: Basic Standa...
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AI Ethics Policy and Responsible AI Framework
Contents of this article: Introduction Guiding Principles Responsible AI Practices Data Management User Rights and Involvement Governance and Oversight Continuous Improvement Reporting and Accounta...
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Use the Record Kit
This guide will tell you all you need to know to create a recording using a Record Kit, we recommend that new users follow this guide for their first recording. Contents of this article: What is a...
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Setting up your Record Kit
See here for an Overview of the Record Kit See here for a guide to Using the Record Kit See here for a guide to Using the Record App See here for a guide to Setting up your Device 1) Kit Type...