Simeon Drage
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Recent activity by Simeon Drage-
Call Recording
NOTE: Legacy Feature Please note that this is now a legacy feature and is no longer available for new customers Please note - This feature is only available to our iConnect corporate...
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Discovery Kit and Starter Kit General FAQ
The below applies to both Discovery Kit and Starter Kit.See here for Minimum Technical Requirements. How much storage does the system require?Once the upload has been completed the app will automat...
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Record App not Uploading
This article covers troubleshooting steps for a stuck upload. We recommend working through the steps in this order: Check the Upload Status Perform a System Check Restart the App Check Error Messag...
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What are some benefits of using video?
Self-reflection is really hard without video. Our memories are incomplete, we don't have eyes in the back of our heads, and we tend to focus on the things that didn't go well. Video overcomes these...
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Device Setup - WiFi, App Installation and Pairing a Bluetooth Microphone
Contents of this article: 1. Connect Device/s to Wifi iOS Apple DevicesAdding Proxy Android DevicesAdding Proxy 2. Installing the IRIS Connect Record App App Store Play Store 3. Turn on Automat...
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Email Notification Settings
To amend your email notification settings on your account, go to Account, which you can access under the drop-down menu when you click your avatar in the top right corner.Then select Email Settings...
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Agreements
To view the IRIS Connect agreements go to Account which you can access either under the drop-down menu when you click your avatar on the top right corner.On this screen you can see:1. Current and p...
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Two Factor Authentication / 2FA / MFA
Contents of this article: User 2FA Set-up Organisation User ManagementMandatory 2FA User 2FA Set-upTo set-up two-factor authentication on your account go to Account which you can access under th...
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Single Sign-On (SSO)
Contents of this article: Web Platform: Enabling SSO to Sign into IRIS Connect Record app: Enabling SSO to Sign into IRIS Connect Turning On Personal Mode with Single-Sign On (SSO) Signing in with ...
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Change your Password
To change your password go to Account which you can access under the drop-down menu when you click your avatar on the top right corner.Select Password, then enter your current password and then ent...