Discovery Kit 6 or later (you will need an updated audio cable and ear piece which can be ordered from IRIS Connect).
You will need to use at least 1 camera device and 1 microphone & speaker device.
If you are not using IRIS Connect provided hardware please see below for the list of suitable BYOD devices.
Apple iOS Camera
- An iOS device that supports iOS 12 and above
To identify what device/s you have, use either this website or this website.
Microphone and Speaker Devices
You can use either:
- An iOS device that support iOS 12 and above (please note in order to hear the audio from the coach the device will need to have either a bluetooth or wired earphone connected)
Discovery Kit 7 setup
- An iOS-compatible bluetooth microphone & speaker
All devices (both microphone and camera) will need a strong, constant connection to the wireless network. Weak or intermittent signal will result in the coach not being able to see or hear the live feed.
If the building / room doesnt have sufficient wifi coverage, then you can order a wireless adapter which creates a dedicated wireless network for the Go Live feature. All you need is a live network port and a power socket.
The wireless adapter can be ordered here.
Bandwidth requirements for the coachee are recommended at 2.3mb/s for a single and 4.5 for a dual reflection (using 2 cameras).
Please note if the coach and the coachee are on the same network the combined recommended bandwidth capacity requirement is 5mb/s.
Audio Cable and Coaching Ear-piece
Audio Cable: Please get in contact with IRIS Connect support if you are unsure if you have the updated cable.
Coaching Ear-piece: In order for the coachee to hear the coaching audio you will need an ear piece. You can order ear pieces here.
Currently Chrome, Edge, Firefox and Opera support Web RTC (the technology behind the Go Live feature). Please ensure you use the most up-to-date version of this browser.
- 2ghz processor
- 2GB ram
In order to hear the coachee and to be able to communicate with them the coach needs a computer with speakers and microphone.
We recommend using a headset (rather than integrated speaker and mic) which will improve both the quaility of the audio the coachee hears and also will the coach to hear them better.
Example of headset
Internet Connection and Bandwidth
We recommend using a hard wired (network cable) connection on the computer / laptop. Unless you have quick, reliable wifi with a strong signal you may find that you encounter issues when using Go Live.
Bandwidth requirements for the coach are recommended at 0.5mb/s.
Please note if the coach and the coachee are on the same network the combined recommeded bandwidth capacity requirement is 5mb/s.
The GoLive remote coaching functionality of the Discovery Kit uses WebRTC (Web Real Time Communication) to send live video and audio between the devices being used to record the Reflection, and the Web Platform being used by the Coach. It also allows live audio between the Coach microphone and the Coachee earpiece (plugged into an iPod).
Since a direct connection is not always possible between devices (particularly in the case of remote coaching), we provide a TURN (Traversal Using Relay NAT) server to manage the WebRTC peer connectivity. The TURN server communicates with a secondary server for handshaking and data conversion purposes.
In order for GoLive to operate as intended, all SSL/TLS TCP/UDP traffic must be allowed to and from the following servers:
Name server: coturn.irisconnect.com:443
IP Address: 220.127.116.11 (port 443)
Name server: iridium.irisconnect.com:443
IP Address: 18.104.22.168 (port 443)
NOTE: We use Google's public-facing STUN servers to allow WebRTC traffic from organisation networks to external networks (for instance, if the Coach is in a different location to the Coachee).
These servers are:
Certain networks (depending on configuration) may need to also allow UDP traffic on port 19302, in both directions, to allow this WebRTC data across internal and external networks.