Contact us Not a customer? Login
Contact us Not a customer? Login

Using Chromebooks with IRIS Connect Record app

Simeon Drage
  • Updated

 

Considerations

You can use Chromebooks with the Record app however:

1) We are unable to test all the different Chromebooks and operating software versions and have very few users using them, so we have done less development of the app to support them that other devices. Therefore where possible we advise users to access a supported mobile device such as an Android or Apple tablet or phone.

2) If you are planning on using a Chromebook we recommend ensuring the recording, including the functionality of any peripheral devices such as a Bluetooth microphone or USB webcam is working correctly before trying to a real recording.

3) Always ensure the IRIS Connect Record app and the Chromebook operating software is fully up to date before any recording.

 

Specifications

1) Check that your Chromebook supports apps from the Playstore

  1. At the bottom right, select the time.
  2. Select Settings .
  3. In the 'Google Play Store' section, next to 'Install apps and games from Google Play on your Chromebook', select Turn on.
    • If you can't find this option, your Chromebook doesn't work with Android apps.

 

2) Update Operating System

Important: To get Android apps on your Chromebook, make sure that your ChromeOS version is up to date. 

Your Chromebook automatically checks for and downloads updates when connected to Wi-Fi or Ethernet.

 

a) Finish an update

  1. When your Chromebook downloads a software update, find the 'Update available' notification.
  2. Select Restart to update.
  3. Your Chromebook will restart and update.

Tip: To learn more about the newest Chromebook features, in the 'Update available' notification, select Learn more about the latest ChromeOS update.

If you use your Chromebook at work or school:

  1. When your Chromebook downloads a software update, the notification will be coloured:
    • Blue: An update is recommended.
    • Orange: An update is required.
  2. Select Restart to update.
  3. Your Chromebook will restart and update.

 

b) Record app Check for updates yourself

  1. Turn on your Chromebook.
  2. Connect your Chromebook to Wi-Fi.
  3. At the bottom right, select the timeand then Settings .
  4. At the bottom left, select About ChromeOS.
  5. Under 'Google ChromeOS', find which version of the Chrome operating system your Chromebook uses.
  6. Select Check for updates.
  7. If your Chromebook finds a software update, it will start to download automatically.

 

Using the Record app 

1) Download the Record app from the Playstore - search for IRIS Connect Record (You may need your administrator to install the app if it is controlled by a central administrator)

2) Run the app, allowing access to the permissions as usual

 

Bluetooth Microphone

If using a Bluetooth microphone you will need to ensure that the audio input device is changed under the Chromebook's audio settings once paired to the device. 

Our app won't show the usual green icon when the microphone is connected and selected. The icon will remain grey

 

USB Webcam

4) If using a USB webcam you will need to ensure that the USB camera is selected under the Chromebook's settings

 

 

Additional considerations

1) Your Chromebook may only have one camera so you may not be able to select back camera from the camera settings in the app

2) The inbuilt webcam may be low quality so you may want to use a USB webcam

 

Related articles