This guide provides information about the camera resolution settings within the Record app.
- Android Devices
- iOS (Apple) Devices
- Space Required
- Changing the Camera resolution
- Guidance
- Retaining/Resetting the Camera Resolution settings
Android Devices
Only 16:9 resolutions will be available to select under this menu. These options will vary depending on the device (resolutions lower than 500 x X have been removed as they are really low quality).
Due to the different resolutions provided by manufacturers, we have a range for each resolution setting in the Android app:
- Low: 500 - 700 x X
- Medium: 700+ - 1280 x X
- High: 1280+ - 2000 x X - Default
iOS (Apple) Devices
Users have the option to select low, medium, and high.
- Low (640 x 360): about 550MB per hour
- Medium (1024 x 576): about 1.3GB per hour
- High (1280 x 720): about 3GB per hour Default
Space Required
WARNING! You will need at least three times the expected file size in free space on your device
This is because the app makes a copy of the file before encrypting it in case there are any issues during the encryption process. The encrypted file is then used to securely upload to your account
All copies of the file are automatically deleted once the upload is completed.
Recording time
The app provides an estimate of recording time based on the free space remaining on the device on the camera resolution menu and also on the record screen
The Record app will stop you from starting recording when there is less than 100mb of space remaining.
Changing the Camera resolution
To adjust the camera resolution, tap the settings cog on the record screen then scroll down until you find the camera resolution option.
High is the default option
Guidance
Low - We only recommend using a lower resolution if you have experienced uploading issues due to poor internet speeds as the image quality is affected. The app will display this warning when low is selected.
Retaining/Resetting the Camera Resolution settings
In personal mode, any camera resolution change will be retained until you log out. It will then revert to the default setting.
When not using personal mode any change will be reset to default once you log out or when you are automatically logged out after a recording.